futbol24Legal Notice

A user in Jakarta opens futbol24 on their phone, verifies their account via KTP, and deposits using QRIS to their e-wallet bank account. Another user in Bandung accesses futbol24 through desktop Safari, deposits via mobile banking, and engages with Liga 1 markets. Both transactions occur on the same platform, yet both users remain responsible for verifying that their local jurisdiction permits such activity.

We at futbol24 operate a sportsbook, live casino, and gaming platform available only in jurisdictions where applicable law permits. We do not offer our services in territories where online wagering is prohibited. This legal notice sets out our commitments regarding service availability, user eligibility, liability limitations, and your responsibilities when accessing futbol24.

Our platform supports sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports engagement (Mobile Legends, Free Fire, PUBG Mobile), and payments via local payment, online payment, e-wallet, mobile banking, local payment, online payment, and regional banks (e-wallet, mobile banking, local payment, online payment).

Service availability and user eligibility on futbol24

We at futbol24 provide our services only where local law permits. Our platform is not available in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that access and use of futbol24 comply with the laws of their own jurisdiction. We do not verify user location during account opening; you must self-assess your eligibility before proceeding.

To open a futbol24 account, you must be of legal age in your jurisdiction and meet any additional eligibility criteria set by local law. You must provide accurate personal information and undergo identity verification (KYC) before accessing withdrawal functions. False information, identity fraud, or account creation in a prohibited jurisdiction may result in immediate account termination and funds forfeiture.

futbol24 reserves the right to refuse service to users in certain territories, to suspend accounts pending verification, or to close accounts that violate these conditions. We may restrict access from specific IP addresses or geographic regions at our discretion.

Our commitments regarding payment processing

We process deposits and withdrawals through multiple payment rails—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers to mobile banking, local payment, online payment, e-wallet virtual accounts. We do not hold regulatory oversight of these payment providers; they operate independently. futbol24 is not responsible for delays, failures, or charges originating from your payment provider or bank.

Deposits typically settle within seconds (e-wallets) to subject to verification (bank transfers) during normal business hours. Settlement times depend on your financial institution, not futbol24. Withdrawals process to your original deposit method and remain subject to your bank's or payment provider's reconciliation window. We process withdrawal requests subject to standard fraud verification; first-time withdrawals may carry a 24-hour hold.

Deposit method

Your chosen payment rail (mobile banking, local payment, online payment, bank transfer) through which you add funds to futbol24. We accept multiple methods but do not control their settlement timing.

Withdrawal request

Your instruction to return funds from futbol24 to your original deposit method, subject to verification and your bank's processing cycle.

KYC verification

Identity confirmation required before first withdrawal. We retain identity documents as required by anti-money-laundering law.

We charge no fees on deposits or withdrawals; all costs originate from your payment provider or bank, not from futbol24.

Liability limitations and dispute resolution on futbol24

futbol24 provides its platform and services "as is" without warranty. We do not guarantee uninterrupted service, error-free operations, or specific outcomes. We are not liable for technical failures, payment delays, data loss, unauthorized access resulting from credential compromise, or third-party service failures (payment providers, banks, internet providers).

To the extent permitted by law, futbol24's total liability arising from your use of our platform is limited to your account balance at the time of the claim. We are not liable for indirect, consequential, or punitive damages. If you suffer loss due to our negligence or breach, your sole remedy is to recover your balance through the account closure and withdrawal process.

How we handle disputes on futbol24

If you believe a transaction was processed in error, a wager was settled incorrectly, or your account was accessed without authorization, contact our support team through the in-app help portal or email. Provide a clear description of the issue along with relevant transaction IDs or timestamps. We investigate disputes within one business day and respond with our findings.

If you remain dissatisfied after our initial response, you may escalate to our compliance officer for final review. We keep records of all disputes and resolutions for audit purposes. We do not reverse settled wagers without clear evidence of technical error or system malfunction.

Data protection and privacy reference

We collect personal information necessary to operate futbol24—name, email, phone number, identity documents, and transaction history. Our Privacy Policy describes how we protect, process, and retain your data. We apply HTTPS encryption and standard industry security practices. We do not sell user data to third parties; we retain information only as required for account operations and regulatory compliance.

You are responsible for maintaining login credential confidentiality. We do not hold responsibility for unauthorized access resulting from credential compromise, phishing, or shared-device use.

Account termination and final terms

futbol24 reserves the right to terminate accounts that breach these terms, engage in fraud, violate AML/KYC obligations, attempt to manipulate bonuses, or operate from prohibited jurisdictions. Upon termination, we issue any remaining balance to your nominated withdrawal method within five business days, then mark your account as closed and inactive.

These terms apply to all futbol24 users uniformly. We may update them at any time; changes take effect upon publication. Continued use of futbol24 after an update signifies acceptance of revised terms. If you have questions about these terms, our Terms & Conditionsor our Privacy Policycontact our support team through the in-app help portal or email.

Our services—sportsbook markets covering Liga 1 and international tournaments, live casino tables, slots, and esports—are available only where applicable law permits. You are responsible for verifying compliance before accessing futbol24. We do not operate in jurisdictions where such services are prohibited by law.